Memorial Hermann Sugar Land Hospital

Patient-centered Care

Memorial Hermann Sugar Land Hospital has created a warm, welcoming atmosphere, with many touches proven to improve recovery and healing times.

Communication and convenience are integral components of this innovative program, including:

An open medical-record system giving patients access to their medical charts and ability to note comments
Bedside registration completed on wireless computers following express check-in at the reception desk
An innovative "Care Partner" program that teaches family members how to care for patients after release
Customized information packets to provide valuable education about medical conditions
A self-medication program to educate some patients how to take medicine at home

Healing touches include:

In-room therapeutic massage and aromatherapy
Full kitchen and meditation room on each patient floor
Pet therapy program
Music in a variety of genres, including meditation CDs
Carts that visit rooms to offer nutritious, delicious snacks
On-demand room service
Unrestricted visiting hours
Ability to bring personal items (such as pillows, pajamas and slippers) from home
Carts with art for patients' rooms and fun activities