For Patients
Billing and Business Services: 281-540-7879
Language assistance: Interpreter services are available for all languages (including American sign language – ASL). The patient or family representative should ask a nurse for assistance or call Admissions at 281-540-7812.
Medical Records: 281-540-7899
Patient Relations: 281-540-7101
Release of information: 281-540-7971
For Visitors
Gift Shop: A wide variety of toiletries, gifts and plants are available in the Gift Shop located off the Main Lobby at Entrance A. The Memorial Hermann Northeast volunteers staff the gift shop and proceeds are donated back to the Hospital. For more information, call 281-540-7844.
Information desks:
- Main Lobby (Entrance A): 281-540-6034 or 281-540-6080
- Southwest Tower Lobby (Entrance M): 281-540-6242
Lost and found: Please contact Security. Visit the Main Lobby Information Desk or call 281-540-7777.
Meditation/Chapel/Prayer Room: Located near the Southwest Tower Lobby or call the Chaplain: 281-540-7829
Smoking policy: We are a tobacco-free campus. Tobacco use is not permitted inside or on the grounds outside the hospital. If you are interested in one of our Stop Smoking seminars, contact our Cardiopulmonary Department at 281-540-7851.
Visiting Hours and Guidelines |
General Visiting |
8 a.m. to 9 p.m.
After 9 p.m., a visitor's pass is required. This may be obtained through Security Desk at the Emergency Department. |
For Our Overnight Visitors |
Visitors who plan to stay overnight must have a pass from Security. This may be obtained through the Security Desk at the Emergency Department. |
Food
Cafeteria: 7-9:30 a.m.; 11 a.m.-1:30 p.m.; 5:30-7 p.m.; Vending machines are located next to the cafeteria, near the Southwest Tower Lobby and in the Emergency Department.
Ethics Concerns
Advance Directives: For living Wills and Medical Power of Attorney, contact the Case Manager at 281-540-6363. If you already have this information, please provide a copy to your nurse or case manager.
Notary public: Administration, 281-540-7167, or the Hospital Switchboard, 281-540-7700
Security
Security: Contact the switchboard at 281-540-7700, or call Security directly at 281-540-7777.
Volunteer Services
Volunteer Services: To volunteer as an adult volunteer or as a teen volunteer, call 281-540-7854 or contact the Marketing Department at 281-540-7809.
Frequently Called Phone Numbers
Main Hospital Number: 281-540-7700
Billing Office: 281-540-7879
Cancer Center: 281-540-7905
Cardiopulmonary/Respiratory: 281-540-7851
Coronary Care Unit: 281-540-7990
Day Surgery: 281-540-7882
Dietitians: 281-540-7855
Emergency Department: 281-540-7999
Five Tower (Surgical Care): 281-540-6244
Gift Shop: 281-540-7844
Intermediate Care Unit: 281-540-7984
Laboratory: 281-540-7840
Medical Records (Health Information Management): 281-540-7899
Patient Relations: 281-540-7177
Pediatrics: 281-540-6244
Physical Therapy/Rehabilitation: 281-540-7845
Physician Referral: 713-222-CARE (2273)
Preregistration: 281-540-7812
Room Numbers: 281-540-7700
Scheduling Mammography and Outpatient Imaging: 281-540-7995
Radiology: 281-540-7995
Vascular Lab: 281-540-7995
Security: 281-540-7777
Seniors Program: 713-222-CARE (2273)
Surgery Scheduling: 281-540-7367
Dialing Patient Rooms: You can now dial direct to any patient room from outside the hospital. Ask the patient or a family member for the direct patient room number or call the hospital switchboard at 281-540-7700 and ask for the direct patient room number.
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