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Children's Memorial Hermann Hospital

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Visitor Information

   

     

Amenities and Services for Patients and Families

Helpful Information
At Memorial Hermann, we'll make it easy for you to stay connected -- to us and to friends and family who may be receiving care. We work hard to fit our services around your needs. That's why we offer useful online service tools and information, including:

Getting To and Around the Hospital

For Patients

For Visitors

Food

Volunteer Services

   

   
Hospital Information

Hospital Home

Directions & Parking

Visitor Information
  

Services

Children's Heart Institute

Children's Neuroscience Center

Neonatal and Pediatric Care

Pediatric Emergency Center

Specialty Clinics and Programs
   

Learn More
arrow About Our Hospital
arrow About Our Healthcare Team
arrow Resources for Parents
arrow Resource Directory for Physicians
arrow Concierge Services
arrow UT Medical School Department of Pediatrics
 
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  E-greetings
Send an e-mail message to a patient staying at our hospital.
   

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Getting To and Around the Hospital

Parking/Valet parking and rates

  • Memorial Hermann Medical Plaza
    6400 Fannin
       
    Self-parking fee: Maximum $10/day
    Valet parking fee: $15
    Location: Access from Main or Fannin. The Memorial Hermann Medical Plaza is connected to Memorial Hermann-TMC by an enclosed, air-conditioned skybridge.

        
  • UT Professional Building Garage
    Parking fee: $10/day
    Location: Between Main and Fannin Streets
    Valet available.
        
  • Texas Medical Center Garage #4
    Parking Fee: Maximum $10/day
    Location: Access from either North MacGregor or Ross Sterling
    Multi-day discount pass available in hospital gift shop
      
  • Hospital Valet Available:
    • Fannin St. with access to Main Fannin entrance of Hospital
      • M-F: 5:30 a.m.-9:30 p.m.,
      • Sat.-Sun.: 8 a.m.-9:30 p.m.
    • Ross Sterling Dr. with access to the Robertson Pavilion
      • M-F: 7:30 a.m.-9:30 p.m.,
      • Sat.-Sun.: Closed
    • Both valets charge a flat rate of $15.00 per day.

For Patients

Admissions and Care

Most of our patients require multidisciplinary medical care for acute or chronic medical or surgical conditions. Patients are admitted by private general pediatricians, The University of Texas Pediatric Group and pediatricians who specialize in cardiology, neurology, infectious diseases, endocrinology, hematology and psychiatry.

Many referrals are made to the Center from area hospitals for children who require more intense treatment or advanced diagnostic care. While our primary surgical specialties are general, neurology, plastic and otolaryngology, we are equipped to care for children with any medical or surgical problem.

Business Services: 713-448-5502 or 800-526-2121

Language assistance – Interpreter service available upon request.

Medical Records/Release of Information: 1st floor, Robertson Pavilion
713-704-3600, 8:30am - 4pm

Patient Relations: 713-704-4540

For Visitors

Library: 10th floor, Hermann Pavilion

Lori's Gift Shop: 1st floor, Hermann Pavilion
M - F: 7am - 9pm
Sat - Sun: 9am - 9pm

Meditation/Chapel/Prayer Rooms

  • Dunn Chapel: Atrium, Hermann Pavilion
  • Sterling Prayer & Meditation Room: 1st floor, Robertson Pavilion
  • Muslim Prayer Room: 6th floor, Cullen Pavilion
  • Chaplain Services: 713-704-4160

Preventing the Spread of Infection

Please help us provide a safe environment for everyone who comes to our hospital by following these guidelines:

  • Always wash hands before entering and as exiting a child's room. Hands are the primary way infections are passed from one person to another. For convenience, alcohol hand sanitizers are located next to the entrance of each room.
  • If you or your other children are sick, please to not visit the hospital. Many childhood infections are contagious and infections can be passed from one person to another just by visiting.
  • To prevent the spread of infection, please do not visit other patient's rooms.
  • If you or your child has been around anyone with chickenpox within the past three weeks and your or they have not had chickenpox, please do not visit.

Smoking: Outside of Robertson, Jones and Cullen Pavilions

Staying in Touch: Our nurses are available to speak with you regarding an update on your child. Outside the hospital call 713-704-2170 to speak with your child's nurse. For protection, you will be assigned a security code during the admission process to use when calling. Only family and friends with the security code will be provided information on the patient.

Waiting rooms

  • Main Waiting Areas - 7th , 9th and 10th floors, Hermann Pavilion, 11am - 1pm; 5 - 8:30pm
  • PICU - 9th floor, Hermann Pavilion
  • NICU - 7th floor, Hermann Pavilion

Food

Café Hermann
1st floor, Robertson Pavilion, 6am - 2am

Starbucks
2nd floor, Hermann Pavilion
M-F: 6:30am - 5pm

Vending Machines
1st floor, Robertson Pavilion
Available 24 hours 

Volunteer Services

Volunteer Services: 713-704-4141 

  

  

   

  

  

  

  

  

  

  

  

  

  

  

  

 
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